Medical records, without the runaround.
Codes Health retrieves, reviews and organizes medical records for SSDI firms, helping your team build a complete medical history across years of treatment and multiple providers.
Years of treatment shouldn't mean years of chasing records.
Long Histories
Years of treatment can create large, fragmented medical histories to piece together.
Many Providers
Claimants may receive care from numerous providers, facilities, and specialists.
Evidence Gaps
Missing visits or providers can leave important gaps in the medical evidence.
Manual Review
Sorting years of records by hand takes time away from active casework.
Less time chasing records. More time moving cases forward.
Retrieval
Build the complete medical history.
Retrieve records across providers and treatment history to build the medical evidence needed to support a disability claim.
Review & Analysis
Turn years of records into a clear story.
Organize longitudinal medical records chronologically and surface diagnoses, treatment, and other details relevant to the disability claim.
Missing Record Review
Catch gaps in the evidence.
Identify missing providers, visits, and documentation that could leave important gaps in the claimant’s medical history.
process
How it works
Every request starts with the right provider, release method, and retrieval path.
01
Request
Every request starts with the right provider, release method, and retrieval path.
02
Retrieve
Requests move forward through automated and human follow-up.
03
Review
Records are checked, organized, and reviewed for missing information.
04
Deliver
Case-ready records arrive complete, organized, and easy to act on.
outcomes
What improves after using Codes Health
- Faster Records
- More Complete Files
- Full Request Visibility
Trusted by firms handling high-volume caseloads.
Daly & Black traded "helter skelter" for a system
1
vendor for every record request
100%
of requests tracked in one dashboard
0
follow-up calls from case managers
RF Injury Law cut overhead and gets results daily
1
full-time records role, now redeployed
5+
hours a week once spent chasing a vendor
2
radiology facilities, next-day films for trial
Why should I request records with Codes?
Switching to Codes means faster, complete records without the extra work for your team. With a 15-day average turnaround, completeness of records, and usage-based pricing, you get unprecedented results as a firm.
We operate as an extension of your firm, taking full ownership of every request from submission to delivery. No more chasing providers or adding work to your team's plate.
One thing our customers consistently value is our support. With dedicated contacts across Operations, Customer Experience, and Growth, you'll always have a real person to turn to who knows your firm and is accountable for getting the job done.
How fast do we get records back?
12 to 15 days on average, with 100% completeness. Our team knows how to navigate each provider's unique processes and follows up relentlessly to get your records faster. But speed means nothing if the records are incomplete. We have humans and AI verifying every file before delivery, so your team can move cases forward without chasing missing records.
What records can you retrieve?
We retrieve records from virtually every type of healthcare provider across all 50 states, including hospitals, private practices, imaging centers, urgent care facilities, physical therapy clinics, behavioral health providers, and EMS.
Beyond medical records, we retrieve billing records, radiology imaging, itemized bills, and other case-related documentation your firm needs.
And when a case requires something outside the ordinary, we go the extra mile. From police departments and correctional facilities to schools and other institutions, our team knows how to navigate complex requests and track down hard-to-obtain records.
How long does it take to get started?
Most firms get going within 24 hours from deciding to use Codes Health. Our team helps you get set up, walks you through the request process, and gets you ready to submit your first request.
Does it work with our case management system?
Codes Health integrates with Filevine and SmartAdvocate, allowing your firm to request records directly from the tools you already use. On another case management system? No problem. You can still outsource your entire retrieval process to Codes and submit and track every request through our platform. More integrations are on the way.
Is it HIPAA compliant?
Yes. Codes Health is HIPAA compliant. We handle sensitive medical information with the security and privacy controls required for protected health information. Security and data privacy is foundational to who we are as a company.
get the records. build the case.
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