Med Malpractice

Every Record Matters.

Codes Health retrieves, reviews and organizes medical records for medical malpractice firms, helping your team build a clear chronology of care across providers, facilities, and specialties.

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Brown textured cover titled 'CODES HEALTH' with text about record intelligence, zero human error, speed, and completeness of records, copyright 2026 New York, NY, and labels 'MEDICAL REVIEW REQUIRED' and 'RECORD RETRIEVAL'.Medical report from Triad Diagnostic Imaging Center for patient Evelyn Carter, DOB 05/14/1988, MRN CH-DEMO-0417, provider Leah M. Benson, MD, dated 06/03/2004. Report details chronic right shoulder pain with prior injury. Technique used was multiplanar, multisequence MRI without contrast. Findings include mild supraspinatus tendinosis with low-grade partial-thickness tear, no full-thickness rotator cuff tear, mild acromioclavicular joint arthrosis with spurring, trace fluid in the subacromial-subdeltoid bursa, and intact biceps tendon with no fracture or edema. Plan notes tendinosis, osteoarthritis, and bursitis. Document signed by Leah M. Benson, MD.Medical report from Triad Diagnostic Imaging Center for patient Evelyn Carter dated 06/03/2004 with provider Leah M. Benson, MD. It documents a multiplanar MRI of the right shoulder showing mild supraspinatus tendinosis, no full-thickness rotator cuff tear, mild acromioclavicular joint arthrosis, trace fluid in the subacromial-subdeltoid bursa, and intact long head of the biceps tendon. The plan includes treatment for mild tendinosis, mild osteoarthrosis, and subacromial-subdeltoid bursitis.Stacked medical records
Paper texture
The challenge

Complex care shouldn't leave gaps in the record.

Med Mal – Complex TimelinesSlow retrievalMissing recordsPoor visibilityManual follow-up

Complex Timelines

Care across providers and facilities can make the full chronology difficult to follow.

Med Mal – Large FilesSlow retrievalMissing recordsPoor visibilityManual follow-up

Large Files

Complex cases can involve extensive records that require careful organization and review.

Med Mal – Critical GapsSlow retrievalMissing recordsPoor visibilityManual follow-up

Critical Gaps

A missing visit, report, or facility record can leave part of the story unclear.

Med Mal – Fragmented CareSlow retrievalMissing recordsPoor visibilityManual follow-up

Fragmented Care

Records spread across specialties can make it harder to see the complete picture.

More clarity across every case
Solutions for every record challenge
Faster access to the records you need
How Codes helps

Less time chasing records. More time moving cases forward.

Retrieval

01

Bring complex records together.

Retrieve records across facilities, providers, and specialties to create a more complete view of the patient’s care.

Sample medical record with a Codes Health window showing records being searched, scanned for compliance, signed, and confirmed

Review & Analysis

02

Make complex timelines easier to understand.

Organize and analyze large medical files chronologically to surface key events, treatment details, and case-relevant information.

Missing Record Review

03

Find what’s missing from the timeline.

Identify missing visits, providers, and documentation that could leave critical gaps in the medical record.

Security & trust
Built for HIPAA compliant secure handling
HIPAA compliant
HIPAA Compliant
Built around HIPAA-compliant systems, processes, and vendor agreements.
Encryption at rest and in transit
Encryption at rest and in transit
Sensitive data is encrypted at rest and in transit throughout the workflow.
Private AI processing
Private AI processing
Customer data is never used to train AI models and stays scoped to the case.
Integrations
Fits into the way your firm already works.
Codes integrates with Filevine and supports custom integrations for high-volume firms, bringing medical record retrieval into your existing case management workflow.
Paper texture

process

How it works

Every request starts with the right provider, release method, and retrieval path.

01

Request

Every request starts with the right provider, release method, and retrieval path.

Fax & Request Sent

02

Retrieve

Requests move forward through automated and human follow-up.

Follow-up In Progress

03

Review

Records are checked, organized, and reviewed for missing information.

In Review

04

Deliver

Case-ready records arrive complete, organized, and easy to act on.

Records Delivered
This is some text inside of a div block.

outcomes

What improves after using Codes Health

  • Faster Records
  • More Complete Files
  • Full Request Visibility
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Stacks of old, yellowed medical documents arranged in a border around a dark, empty center.
Proof

Trusted by firms handling high-volume caseloads.

Archive / Clinical / 2026
Customer Story

Daly & Black traded "helter skelter" for a system

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1

vendor for every record request

100%

of requests tracked in one dashboard

0

follow-up calls from case managers

Daly & Black
Customer Story

RF Injury Law cut overhead and gets results daily

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1

full-time records role, now redeployed

5+

hours a week once spent chasing a vendor

2

radiology facilities, next-day films for trial

RF Injury Law
FAQ
Questions?
See how Codes Health handles your firm's medical records from retrieval to review.
Still have questions? Feel free to contact our friendly support team specialists and we will respond to you within 24 hours
Contact Us
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Why should I request records with Codes?

Switching to Codes means faster, complete records without the extra work for your team. With a 15-day average turnaround, completeness of records, and usage-based pricing, you get unprecedented results as a firm.

We operate as an extension of your firm, taking full ownership of every request from submission to delivery. No more chasing providers or adding work to your team's plate.

One thing our customers consistently value is our support. With dedicated contacts across Operations, Customer Experience, and Growth, you'll always have a real person to turn to who knows your firm and is accountable for getting the job done.

How fast do we get records back?

12 to 15 days on average, with 100% completeness. Our team knows how to navigate each provider's unique processes and follows up relentlessly to get your records faster. But speed means nothing if the records are incomplete. We have humans and AI verifying every file before delivery, so your team can move cases forward without chasing missing records.

What records can you retrieve?

We retrieve records from virtually every type of healthcare provider across all 50 states, including hospitals, private practices, imaging centers, urgent care facilities, physical therapy clinics, behavioral health providers, and EMS.

Beyond medical records, we retrieve billing records, radiology imaging, itemized bills, and other case-related documentation your firm needs.

And when a case requires something outside the ordinary, we go the extra mile. From police departments and correctional facilities to schools and other institutions, our team knows how to navigate complex requests and track down hard-to-obtain records.

How long does it take to get started?

Most firms get going within 24 hours from deciding to use Codes Health. Our team helps you get set up, walks you through the request process, and gets you ready to submit your first request.

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Does it work with our case management system?

Codes Health integrates with Filevine and SmartAdvocate, allowing your firm to request records directly from the tools you already use. On another case management system? No problem. You can still outsource your entire retrieval process to Codes and submit and track every request through our platform. More integrations are on the way.

Is it HIPAA compliant?

Yes. Codes Health is HIPAA compliant. We handle sensitive medical information with the security and privacy controls required for protected health information. Security and data privacy is foundational to who we are as a company.

AI-powered medical
record retrieval

Speed + Completeness of Records

Built for plaintiff law firms

get the records. build the case.

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