Question 1

Why should we switch from our current retrieval vendor?

Accepted Answer

Codes Health gives your team real-time visibility into every request, automated follow-ups so no one is manually chasing providers, and AI-powered record summaries delivered inside the platform. Which in turn drives 2-3x faster records with no human error. Ever.

Question 2

How fast do we get records back?

Accepted Answer

12 to 15 days on average. Some records come back within 24 to 48 hours. Every request is tracked in real time, and our system automatically follows up with providers so nothing falls through the cracks.

Question 3

What records can you retrieve?

Accepted Answer

All of them. Hospitals, private practices, imaging centers, urgent care, PT, behavioral health, EMS — if a provider custodies any kind of medical records, we can retrieve them.

Question 4

How long does it take to get started?

Accepted Answer

Minutes to hours. Most firms get going within 24 hours from deciding to use Codes Health. We handle authorization setup, workflow configuration, and training all out of the box.

Question 5

Does it work with our case management system?

Accepted Answer

Yes. Codes Health is actively building direct integrations across major case management systems. We will work with your team during onboarding to make sure your workflow is perfectly integrated with our system.

Question 6

Is it HIPAA compliant?

Accepted Answer

From the ground up. Encrypted document handling, role-based access controls, and HIPAA-aligned workflows at every step. Security and data privacy is foundational to who we are as a company.

proven & Measurable success

Daly & Black traded "helter skelter" for a system

RF Injury Law cut overhead and gets results daily

get the records. build the case.

Tell us a few details so we can personalize your demo

Thanks! We've got your details.

proven & Measurable success

Daly & Black traded "helter skelter" for a system

RF Injury Law cut overhead and gets results daily

get the records. build the case.

Footer